Who is responsible for your personal data?

We, UandH Private Limited, PLOT NO-19,SECOND FLOOR,SECTOR 30,Gandhinagar,Gujarat,India,382030 will be the responsible controller for any personal data you provide us with in connection with our business relationship.

How do we collect personal data?

We will collect your personal data directly from you when you interact with us, e.g. when you visit our website, communicate with us in relation to our products and services, submit an order, register to receive our newsletter or participate in our customer surveys.

Which personal data do we collect?

Unless otherwise agreed with you, we will collect only the basic personal data required in connection with our business relationship. This includes your contact data (such as name and job title, address, telephone number, email address and other contact details, mobile device unique identifier and the IP address of your computer if you use our websites, online platforms or apps). While doing business with you, we will also collect business-related data which may include information on purchases, services and other business activities, product feedback and any other information you may provide to us.

If you use our websites, please note that these use cookies and other analytical tools (e.g. Tracking Pixel, Google Analytics etc.). Please click here to learn more about our use of such tools.

Why we process personal data?

We use your personal data for providing you the products and services we offer. To do so, we keep records of your business with us and manage your account. We may also contact you for customer assistance and service purposes or to inform you about our products and services. If you do not provide us with your personal information, we will be unable to provide you with the requested products or services.

We will also process your personal data where we are required to do so by law (e.g. to keep sales records for tax purposes) or where you have expressly permitted us to do so

Who we share personal data with?

We may share your personal data with:

  • our affiliates, where required, to provide you with our goods and services, or otherwise permitted or required by applicable law; and
  • credit reference agencies and other companies for use in credit decisions, for fraud prevention and to pursue debtors.

We may also instruct service providers (e.g. a cloud provider), domestically or abroad, to process your personal data on our behalf and in accordance with our instructions. We will retain control over your personal data and will remain fully responsible to you when engaging service providers.

We may also share your personal data with third parties if we sell or buy any business or assets, in which case we may disclose personal data to the prospective seller or buyer of such business or assets, along with its professional advisers. If the company or substantially all of its assets are acquired by a third party, personal data held by us about customers will be one of the transferred assets.

Otherwise, no third parties will have access to your personal data unless there is a legal obligation or you give us permission to do so.

How we use personal data?

We will store and process your personal data within the Republic of India.

We may store and process your personal data, or share it with the recipients described below, also outside of the Republic of India. We will do so only to the extent permitted by applicable law and take appropriate safeguards to ensure the security and integrity of your personal data. You may contact us anytime using the contact details below if you would like further information on such safeguards.

How long do we store personal data?

We use your personal data for providing you the products and services we offer. To do so, we keep records of your business with us and manage your account. We may also contact you for customer assistance and service purposes or to inform you about our products and services. If you do not provide us with your personal information, we will be unable to provide you with the requested products or services.

We will also process your personal data where we are required to do so by law (e.g. to keep sales records for tax purposes) or where you have expressly permitted us to do so

Your rights

You have the right to request from us access to and rectification or erasure of your personal data or restriction of processing concerning you and to object to processing as well as the right to data portability in accordance with the EU General Data Protection Regulation.

In particular, you have the right to request a copy of the personal data that we hold about you. If you use this service repeatedly, we may make a small charge for this. If you would like to transfer your personal data to another controller, we will provide you with the personal data which you provided to us and which has been processed by automated means in a machine-readable portable format free of charge.

As we want to make sure that your personal data is accurate and up to date you may also ask us to correct or remove any information which you think is inaccurate.

For any of the above requests, please send a description of your personal data concerned and state name, email address, your personal account and customer number as proof of identity to [email protected]. We may require additional proof of identity to protect your personal data against unauthorized access.

If you have any concerns about how your personal data is handled by us or wish to raise a complaint on how we have handled your personal data, you can contact us at [email protected] to have the matter investigated. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the competent data protection supervisory authority in your country.

What if I’m under 16?

If you are under 16, please make sure that you obtain your parent/guardian’s permission prior to providing us with any of your personal data. Persons under the age of 16 are not permitted to provide us with their personal data without such consent.

Changes to this notice

This Data Privacy Notice was last updated in March 2018. From time to time, we may make changes or amend it as required to comply with applicable data protection law. So you may wish to check back from time to time. Any amended information Data Privacy Notice will apply from the date it is posted on our website.

If you have any questions regarding your rights or if you have any specific requests relating to your Personal Data please contact us at [email protected].

Consent; changes to Privacy Statement

By using the Sites, you consent to the collection, use, and storage of your personal data by us in the manner described in this Privacy Statement and elsewhere on the Sites. We reserve the right to make changes to this Privacy Statement from time to time. We will alert you to any such changes by updating this Privacy Statement. If we make material changes to this Privacy Statement that increase our rights to use personal data that we have previously collected about you, we will obtain your consent either through an email to your registered email address or by prominently posting information about the changes on our Sites.